Search
Search is semantic: it searches by title, cast, moods, or keywords. It’s predictive: it adapts to maintain a seamless user experience. It’s intersectional: it searches across all catalogs.
It is about helping users along their journey
Every interaction is a learning opportunity.
And it’s no different with Search: enrich your users’ journeys through semantic organization and results.
- Search for anything.
- Fast, easy-to-find results turn everyone into content experts.
- Users learn from their searches.
- Results are always relevant.
Spideo provided a curation tool that achieved a much more refined result for the users.
Sky
Smart features make search easy from the start
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Autocomplete
Speed up your search. Expedite the process of finding new content. Autocomplete makes searching easy and fast.
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Advanced Search
Find exactly what you’re looking for. Empower users to flex their expertise. Advanced Search allows for more freedom or structure depending on how it’s used.
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Search Beyond Catalog
Keep users engaged. Turn Search into a discovery tool. With Search Beyond Catalog, show users the most semantically accurate results even when you don’t have the content they search for.
Finishing each other’s searches
Autocomplete provides suggestions to complete any search and shows related content based on either title, thematics or cast member name.
Two subfeatures further expedite the journey and help users find content with ease:
- Typo tolerance: Say goodbye to spelling
mistkaesmistakes. - Multi language search: Autocomplete comes with the recognition of titles in all supported languages on the platform.
- Write any search keyword, in the language of your choice.
- Don’t worry about spelling mistakes, everything is taken care of.
- Discover categorized suggestions
Searching with advanced options
Advanced Search is about providing freedom or structure depending on your choices:
- Freely mix together cast names and keywords into your search. “What was that movie with Margot Robbie and Christian Bale about financial markets?” (The Big Short).
- Structure your search by diving into Spideo semantics and use it to generate your own thematic combinations. “I need a new editorial line for Halloween, I’ll try combining the Strange and Creepy moods with the Dark Atmosphere keyword so it’ll show me the most relevant content on my VOD platform.”
- Free search allows efficient and accurate Find As You Type (FAYT) and keyword combination functionalities.
- Structured search enables advanced queries through combined semantic keywords.
- Queries use multiple categories of data.
Search beyond catalog
Search Beyond Catalog is the ultimate search feature for User Retention. Use it to show relevant content to the user even when a searched title is not available on your catalog.
It is done in 2 steps:
- Autocomplete and FAYT (Find-as-you-type) features help quickly identify the exact movie or TV show title the user has started typing in the search bar. It’s an intersectional search, as titles will be shown wether they are available or not on the platform.
- If the queried content is unavailable, Search Beyond will identify its Semantic Fingerprint and use it to show the most semantically similar contents which are available on the platform.
- Start typing any content title.
- Get instant suggestions of full titles.
- Select the desired content and start watching.
- If the selected content is unavailable on the platform, see a full list of available, semantically relevant results.
- User engagement and retention stays intact through Search as a discovery tool.
Inspirations
Customer stories
04 Apr. 2022
SKY Switzerland
SVOD and OTT services experience the risk of churn due to seasonality while broadcasting new seasons of popular shows. How can accurate and relevant recommendations help them in delivering the right content at the right time in order to avoid churn in such a context? How can they keep their users engaged with personalized recommendations?
01 Jul. 2019
Televisa
Launching an international OTT strategy. Televisa launches Blim in order to retain subscribers with exclusive Spanish speaking content on its own On-Demand platform.
Content Personalization
Recommendation engines for streaming platforms – Discovery based on Trust, Transparency, and Controllability – Real time Personalization