Head of Web Engineering

You cultivate a resilient, high-performing engineering culture by empowering teamwork, fostering collaboration and shaping innovation together. You build and engage diverse teams and talent, you inspire them by creating and communicating a common vision and shared values. You help us grow the right skills and strengths, keeping a sharp focus on delivering great results, and always learning and improving together.  

You lead the adoption and refinement of modern engineering practices, ensuring quality across all stages of delivery—design, development, automated testing, CI/CD, tooling, and deployment. 

Our stack includes Ruby on Rails, Kotlin, React, Angular, Kafka, PostgreSQL, AWS, and Docker. This includes  evaluating and evolving this stack to reduce duplication, close capability gaps, and unlock new opportunities (e.g., mobile, AI tooling, accessibility). 

You drive a culture of test automation—unit, integration, and load testing—to support high-quality, scalable delivery. Platform reliability, observability, and performance under load will be key focus areas. 

You lead the shift towards more aligned technologies and practices across squads. This includes managing change thoughtfully, addressing resistance, and ensuring teams evolve together rather than in silos. 

You work closely with architects, product managers, designers, and engineering leads to build alignment and clarity. Open communication and shared ownership will be at the heart of how you operate. 

You improve platform observability through better monitoring, alerting, and performance analysis. You lead efforts to move toward zero-downtime deployments, support high-frequency releases, and ensure we operate with a clear understanding of platform limits. 

You ensure that engineering practices meet security, legal, and compliance standards (e.g., ISO 27001, SOC2, etc.). Proactive risk identification and mitigation will be part of your mandate.