Technical Writer

  • Role: Product Development
  • Commitment: Fulltime
The mission of this awesome tribe at MEDIAGENIX is to enable renowned public and commercial radio and TV stations, on-demand platforms, OTT streamers and telcos to bring content to the viewer with our broadcast management system called WHATS’ON.

Help make it clear to the Disney's and BBC's of this world how WHATS’ON  can support them in engaging viewers and improving operational efficiency. Our Documentation team is looking for an enthusiastic Technical Writer  who will help them keep the impressive MEDIAGENIX knowledge base updated with clear descriptions of WHATS’ON functionality.
Over 150 media companies across the globe rely on the rich functionality of our Media Business Management Platform WHATS’ON to efficiently get the right content at the right time to the right audience on the right device through whichever platforms and delivery methods. Documentation of this functionality plays a key role in the adoption of our functionality and the worldwide recognition it gets for its unrivalled effectiveness, power, flexibility, and ease of use.

Your challenge

  • You write clear documentation for the users of MEDIAGENIX’ products, describing functionality, workflows, tips and tricks in an easy and understandable way.
  • You have an eye for detail, both with regards to style and terminology. 
  • As a technical writer, you and your colleagues are responsible for maintaining and updating the English knowledge base of our software applications. 
  • You can think logically, creatively and critically to constantly improve the quality of our documentation.
  • You respect the terminology and best practices of our style guide and strive to further improve both. 
  • UI & UX writing: you provide input and feedback for UI labels, messages, etc. and for the UX of our software applications.
  • You are fully integrated in the product team and you interface daily with analysts, product owners and developers to write release notes for new software versions.
  • You will have the opportunity to give internal trainings about our products or help to test software new versions.

Our wishlist

  • You have a degree in Technical Writing, Language Studies, Communication, Computer Science or related linguistic/technical field.
  • You have outstanding communication skills, both verbally and in writing. Excellent command of English is required, other languages are an asset. You understand what it means to write for non-native speakers.
  • You have previous experience in working in an international team, taking care of different projects simultaneously.
  • It comes naturally to you to learn how to work with new software applications.
  • You have light graphic design skills and knowledge of .CSS. 
  • It helps if you have knowledge of Adobe Robohelp and/or MadCap Flare.

Our offer

  • We offer a competitive salary, including many benefits.
  • MEDIAGENIX cares for its employees and therefor offers a healthy work/life balance.
  • You grow = We grow! We assure the development of your talents and continuous coaching and support.
We are a human-centered employer, we speak up, dare, share and keep promises made. Interested in joining the tribe?


When you are enjoying content on TV, radio, smartphone, tablet or PC, you are also watching the works of the team that helps put that content right there. The mission of this awesome tribe is to enable renowned media companies worldwide to bring content to the viewer in the most efficient and future-proof way.

Our customers include public and commercial radio and TV stations, on-demand platforms, OTT streamers, telcos and their service providers.  BBC, Discovery, Disney, Viacom, ... they all go for growth in this excitingly fast-paced media world.

To help them grow, we deliver innovative software solutions—on premise or web-based in the cloud—that optimise the life cycle of their content across channels and services. These modular solutions constitute the most advanced and efficient backbone for media operations, streamlining the content supply chain from acquisition over planning, scheduling and rights management to publication and beyond.

The state-of-the-art technologies we use, our agile development methodologies, the transparent way in which we collaborate as a team, and the inspiring co-creation with our customers have taken us to the top of tech vendors in the international media world. Join us on this magnificent journey.
 

Location

MEDIAGENIX

1702, Dilbeek, Flemish Region, Belgium